Customer Acceptance of online Banking in economies

Assalamualaikum.

 Today, let's discuss about the customer acceptance of online banking. (^_^)

As we know nowadays that we live in globalization and science era which is every single things are fast including the transferring the money to another account especially people who are preferring use online banking to pay for the payment to the seller. This step make the society become easier than before. There are many kinds of benefits to the seller and buyer with our facilities today. (^_^). Thus, we must use the opportunity wisely. 

Online banking is also one of the technologies which are getting recognition around the globe. There are a lot of customers around the world who are accepting this technology very quickly but in growing countries like Malaysia now.

Acceptance customers towards the online banking

Banking industry is also one of the influenced industries adopting technologies which are helpful in providing better services to customers. Quality of service is improved by using technological innovations. Online banking is time-saving. About 20% of retail and 30 % of businessmen will use some shape of Internet banking facility within the next five years (Booz et al, 1997). 

There will be huge acceptance of online banking with the passage of time with growing awareness and education. A great many people are shifting to online banking and are readily accepting the usefulness of this bounty.

 Online banking service allows customers to manage their accounts from any place at any time for minimum cost; it gives abundant compensation to the client in terms of price and ease (Ekin et al, 2001). It is a fast growing phenomenon among general public in Malaysia as well. 

Many factors are attracting the public like ease of use, perceived usefulness, security and privacy. Perceived usefulness is defined as the degree to which a person believes that using a particular technology would improve job performance while perceived ease of use is the degree to which using IT is free of effort for the user (Davis et al., 1989).